By: <a href='http://www.flickr.com/photos/familymwr/4928531854/' target='_blank'>U.S. Army</a>

If you manage people within a continuous process (i.e. 24/7) or for complicated logistical scenarios you will know personnel scheduling is a dreadful task. Comply with regulations, take into account your customer service levels, do not abstract from your HR …

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